Can I Get A Refund If My Amazon Package Is Stolen?

What do I do if my Amazon package was stolen?

If your Amazon packages are stolen, contact Amazon or the seller and let them know, but only after you’ve verified that they weren’t delivered and were potentially stolen.

The claim process is simple, and Amazon is there to help get the issue resolved..

Do companies refund stolen packages?

Contact the sender for a possible refund or replacement If it’s a company, they may simply send a replacement following a report that their package was never delivered or went missing — especially large companies like Amazon. Others may not send a replacement but might reimburse you for the cost of the items.

How do I get a refund on Amazon that was not received?

To request a refund on an eligible order:Go to Your Orders.Locate your order in the list and click Problem with order.Select “Package didn’t arrive” from the list.Select Request refund.Enter your comments in the text box.Select Submit. Note: Refund requests can take up to one week to investigate.Aug 22, 2020

How do I contact Amazon about delivery?

Thank you for your feedback. Thanks! While we’re unable to respond directly to your feedback, we’ll use this information to improve our online Help….Carrier Contact Information.Common Carrier Tracking InformationContact InformationUPSPhone: 1-800-742-5877US Postal ServicePhone: 1-800-222-1811AmazonVisit Deliveries Shipped with Amazon2 more rows

Can you keep packages wrongly delivered to your house?

You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). Sellers aren’t permitted to ask for payment for unordered items, either, and the FTC says consumers are under no obligation to even tell the seller about the wrongly delivered merchandise.

What can I do if my neighbor stole my package?

If there’s a local neighborhood watch in your community, you can contact them and ask if they’ve seen any suspicious people at your home, or you can ask if they’ve caught any package thieves recently. If your package has been stolen, you may be able to recover your property once the police complete their investigation.

Will FedEx refund a stolen package?

FedEx provides a clear claim process for stolen packages. As such, if you placed an order and shipped any items through FedEx, you can easily claim for the lost package online. Once you have placed the claim, the courier resolves the claim within five to seven days.

How do I claim a stolen item on Amazon?

To file a claim, go to your Orders List and select “View/File Claim” on the order. Follow the on-screen instructions, which will require you to select a reason for the claim. Reasons for claims can include: Returned order that was not refunded.

How do I contact Amazon about a stolen package?

Report the incident to Amazon by calling 844-311-0406 to receive 24/7 immediate assistance.

What do I do if my package says delivered but I never got it?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.

Who is responsible for a stolen package?

Often, it’s up to the seller of to ensure that you receive your package. Thus, anything that happens in transit is the responsibility of the seller; they are responsible if the package is lost or damaged during transit, and usually must replace it or refund your money.

What if my package says delivered but I never got it Amazon?

If the package arrived at Amazon’s facility or the carrier facility, contact Amazon with the delivery complaint; if it didn’t arrive at the facility, contact the third-party seller. Either way, you want to have the order number handy. When dealing with Amazon, go first to the “Contact Us” page.

What can I do if someone stole my package?

Here’s what to do if a package is stolenFile a police report.Contact the sender.Report it to Amazon.Report it to FedEx.Report it to UPS.Report it to USPS.Prevent future package thefts.Oct 12, 2020