Question: Can A Buyer Leave Negative Feedback If I Decline A Return?

Can buyer leave negative feedback without contacting seller?

Buyers are not required to contact sellers before leaving feedback.

(Some actually think that feedback IS contacting the seller!) That said, your buyer is committing feedback extortion, which is a policy violation.

I suggest you report the buyer and request that the feedback be removed..

How do you respond to negative feedback?

How to Respond to Negative FeedbackStep #1. Address the customer by name.Step #2. Apologize to the customer.Step #3. Sympathize with customer’s problem.Step #4. State you’re solving the problem.Step #5. Offer a gift.Step #6. Ask the customer to change the review.Step #7. Put up with negative reviews.

Can eBay buyer leave negative feedback after case closed?

If the sellers win the case, can the buyer then leave negative feedback? If the eBay system is working correctly, buyers/sellers are blocked from leaving feedback after a case is closed.

How many negative feedback are you allowed on eBay?

You can only open one dispute per transaction, and that is why you could not file another dispute. ” We looked into the sellers account history and saw he had 73 negative feedbacks in one year and 53 of the was in the same month we bought from him.

What happens if I decline a return?

What happens if I decline a return (buyer’s remorse after 37 days) The buyer can file not as described with PayPal and possibly win they would pay the return shipping but you’d have to refund in full. They lose that they can file with the cc company and most likely win without returning anything.

Can I decline an eBay return request after 30 days?

Return request past 30 days!! I’m pretty sure you can get a return request up to 60 days on ebay and 180 days through Paypal but yes you can get return request 30 days later for sure. You have to take it back for a refund unless it’s not worth getting back and you just want to refund him and let him keep it.

Can eBay buyer leave negative feedback after 30days?

Having a 30-day return policy means the buyer is able to request a refund FOR ANY REASON within 30 days of receiving the item. … That means the buyer is well within your 30-day return policy, as well as eBay’s Money Back Guarantee.

What happens if you decline a return request on eBay?

If you don’t respond to the return request, we may refund the buyer and seek reimbursement from you, without requiring the buyer to send the item back. Here are your response options: Accept the return: The buyer will send the item back to you for a full refund, including the original shipping cost.

What if a buyer leaves negative feedback?

If a buyer leaves you negative feedback, and you are able resolve the situation, you can ask them to change their feedback. You can also do this if the buyer left the feedback in error, for example by accidentally choosing a negative rating, or by confusing you with another seller.

Can you respond to negative feedback on eBay?

Here’s how you can reply: From your feedback profile – opens in new window or tab page, find the feedback you’d like to reply to. Select Reply from the Action column. Enter your reply, then select Send.

Does negative feedback affect sales on eBay?

Negative feedback doesn’t affect how eBay measures a seller’s performance. For its part, eBay is more concerned with a seller’s defect and late shipment rates and whether they have cases that were closed without resolution than the buyer reviews.

Can I remove feedback left for a buyer?

Once you’ve left Feedback, you won’t be able to edit or delete it. If you’d like to add extra information to your original Feedback, you can leave a follow-up comment. If you’d like to change the negative or neutral Feedback you’ve left, you can ask the seller for a Feedback revision.

Can I remove feedback I left a buyer on eBay?

Once you’ve left feedback, you won’t be able to edit or delete it. If you’d like to add extra information to your original feedback, you can leave a follow-up comment. If you’d like to change the negative or neutral feedback you’ve left, you can ask the seller for a feedback revision.

Will eBay remove unfair negative feedback?

Because we don’t know when a buyer has actually paid, buyers are allowed to continue using eBay as they normally would, and that includes leaving Feedback. However, eBay will remove any neutral or negative Feedback left by the buyer in any of these cases: The buyer doesn’t respond to the unpaid item process.

How do I stop a buyer from leaving negative feedback?

1. Returns policy. Write up a carefully worded returns policy to give buyers a clear incentive to contact you in the event of a problem instead of leaving negative feedback, and then refer to it in your auction description so that your customers don’t miss it.

Why did eBay removed my negative feedback?

A neg can only be removed for two reasons: it violated feedback rules, or you had opened a case that was settled in favor of the seller. Your feedback was removed because the case you opened was settled in the seller’s favor.

Do I have to accept a return after 30 days?

Under the Consumer Rights Act you have the right to return something within 30 days and get all of your money back if it’s faulty, not as described or unfit for purpose.

Can I get a refund after 30 days?

There’s no automatic right to a full refund within 30 days If the repair or replacement doesn’t work, or isn’t possible, you can then ask for a reduction in price instead.