Question: How Can I Refund My Money From Shopee?

What are the acceptable reasons for a return refund request Shopee?

InformationReturn/RefundReasonsReceived a product with physical damage (e.g.

dented, scratched, shattered)Received a faulty product (e.g.

malfunction, does not work as intended)SolutionReturn/Refund – You’ll need to return the item back to the Seller/Shopee Warehouse with the original packaging10 more rows•Jan 13, 2021.

Do I get a refund or get a refund?

When you are given a refund, the money you have paid for something is returned to you. We will gladly collect the item back for free and give you a refund. The customer may return any item in its original condition for a full refund. When you are given a refund, the money you have paid for something is returned to you.

What does it mean no refund?

exchange only policyWhat Is a No Refund and No Return Policy? A no refund policy is a statement explaining that your business will not provide compensation for purchased products or services that customers return. … No refund, exchange only policy — states that customers can only exchange items they wish to return, rather than get a refund.

Can shops refuse to give you a refund?

The same consumer rights rules apply to second-hand and sale goods from shops. They must be of satisfactory quality and, if they’re faulty, you can return them. … In this case, the shop could refuse to refund you.

Can you withdraw Shopee pay?

To be able to withdraw, make sure that you have verified your ShopeePay account and have added a verified bank account. … Step 2: Select a bank account, and enter the withdrawal amount, then tap Next. Check the information of withdrawal, then tap Confirm.

How does Shopee refund work?

For Shopee Mall (Return/Refund), once the Shopee Warehouse has received and validated the returned item, your refund will automatically be refunded to you. For Shopee Mall (Refund Only), if your order is paid/non-cod and you did not receive your order. Your request will automatically be refunded.

How long does it take for Shopee to refund?

This process will take 7-14 working days depending on the card issuing bank. The refund payment will be released to your ShopeePay account. You will be able to use it to make future purchases through “Pay with ShopeePay” or withdraw it after you have updated your bank account details in your ShopeePay account.

What is refund money?

To refund is to give money back, especially when someone isn’t satisfied with an item they bought or the service they got. … When you don’t actually get what you paid for, you deserve a refund, or a repayment of the money you spent.

How do I get a refund?

Follow the instructions if:On your computer, go to Order History.Find the order you want to return.Select Request a refund or Report a problem and choose the option that describes your situation.Complete the form and note that you’d like a refund.More items…

What happens if seller doesn’t respond to refund request Shopee?

If the request for a refund of the buyer fails, the payment will be released to the seller once the dispute mediation process is completed by the dispute agent. Click here to know how a buyer can raise a dispute to Shopee.