Question: Why Can’T I Use My Amazon Account?

Why does my Amazon account keep saying wrong password?

If you haven’t signed in from another PC and still the amazon login page is displaying “Amazon password incorrect” message, then your account has been disabled or suspended by Amazon.

Amazon didn’t mistakenly suspend your account, but it is due to they have tracked some suspicious activity from your account..

Why am I locked out of my Amazon account?

When there are orders being placed in your account from different IP addresses, Amazon thinks that your account might be stolen or hacked, so there is a big chance for your account to be locked in order to verify that is you.

Can you share Amazon Prime with another account?

Two adults in a Household can share Prime benefits and digital content. Sharing benefits through Amazon Household requires both adults to link their accounts in an Amazon Household and agree to share payment methods. Each adult keeps his or her personal account while sharing those benefits at no additional cost.

Why does Prime video not work?

Try restarting your device, and then if you still have issues it is a good idea to clear the app data. Go to Settings -> Apps or Application Manager -> Amazon Video -> Tap on Clear Data and tap on Ok. You may need to sign in again, but this can fix a lot of problems on the Android Prime Video app.

How do I reset my Amazon account password?

Reset Your PasswordGo to Password assistance.When prompted, enter the email address or mobile phone number associated with your Amazon account and select Continue. … Enter the OTP you received and select Continue.Create a new password.

How do I contact Amazon if my account is locked?

Online ChatLog in to an active Amazon account. … Once logged in, contact support via chat.Provide verification details when asked.Ask for an account specialist and explain the situation.The account specialist should be able to help you reinstate your account.Jul 25, 2020

How do I get back into my Amazon account?

If Two-Step Verification fails and you can’t access your account, you can try to recover your account. To regain access to your account, you’ll need to verify your identity by providing a scan or photo of a government-issued identity document.

Why can’t I log into my Amazon account?

If you’re having trouble logging in, you may be entering incorrect account information or you may need to reset your password. … If you have more than one email address, make sure you’re using the correct email address and password combination.

How do I share my Amazon account?

To create your Amazon Household:Go to Amazon Household.Create your Amazon Household: To create an Amazon Household with another adult, select Add Adult. You can either send an email invitation or sign up together to verify your accounts.

Can I have two Amazon accounts with different emails?

An Amazon account is permanently attached to one email address and phone number and can never be merged with another account associated with other contact information.

How do I share my Amazon Prime video with a friend?

Select the Amazon Household. On the Household homepage, click to Add an adult. Have the adult enter their Log in Information, whether they’re a trial member or Prime member. Add up to four children to your household by clicking Add a child.

What happens if Amazon closes your account?

Closing your account permanently means you won’t have access to the products and services associated with your closed account, including: Your customer profile including your reviews, discussion posts, returns and refunds for orders. Your Amazon Web Services (AWS) account and the resources in your account.

Why is Amazon household not working?

There are a few reasons why you might not be able to join an Amazon Household. You might not be able to join an Amazon Household because: The Amazon Household has reached its member limit: An Amazon Household can contain up to six members (up to two adults, up to four teens, and up to four children).

Why is my Prime account not working?

If your Prime Video app isn’t working, start by making sure your account is active, and then check to make sure you’re connected to the internet. Try using Prime Video on another device, and if it works there, reboot the first device.

Why am I being charged for prime video if I have Amazon Prime?

Why Do I Have to Pay Extra for Prime Video Channels? Prime Video Channels are additional subscriptions that allow you to watch the content you want. … They are additional, paid subscriptions that allow you to add the content you want from third-party premium networks and other streaming entertainment channels.

Does changing your Amazon password log everyone out?

So basically yes, changing your Amazon password will actually log everyone out. These two options will sign you out of all the other devices that you have used to log into your Amazon Prime account. Another option will be to contact the Amazon customer support team.

How many devices can you have Amazon Prime on?

twoThere is no limit on how many devices you can have on your account but there are limits on how many can stream video simultaneously from one account. Amazon Prime limit is two, Netflix, Hulu and HBO limit you to one simultaneous stream per account.

What is my Amazon A to Z login?

What is my Amazon Login? Your Login can be found at the top of your Amazon badge above your photo. It’s also the same as your username/alias that you log into Amazon’s devices or computers.