Quick Answer: How Do I Report A Missing Package To Amazon?

Does Amazon replace missing packages?

Amazon covers most stolen packages through its “A-to-Z” Guarantee Protection.

But if you’ve waited two or more business days for a response or the seller is uncooperative, you can file a claim with Amazon and they’ll likely issue a refund.

In many cases, retailers will quickly agree to send you a replacement item..

What do I do if my package says delivered but I never got it?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.

What are Amazon’s customer service hours?

The good news is that the answer is yes, they do. Amazon’s customer service phone number is 1-888-280-4331. And you can call that number 24 hours a day, seven days a week.

Does Amazon investigate stolen packages?

Does Amazon investigate stolen packages? The buyer has 90 days to file a claim without the help of an Amazon rep so it can be argued the buyer has at least 90 days to report a lost or stolen package. Yes, sellers are responsible for lost packages. Other buyers could give you few days to investigate.

How do I contact Amazon about a missing package?

Amazon missing packages:Call 1 (888) 280-4331- speak with customer service for a tracking update.Ask neighbors if they received the package.Wait 36 hours after the expected delivery date and time to file a claim.Start a claim with Amazon here. . .Dec 19, 2018

What do I do if my Amazon package never arrived?

If the package arrived at Amazon’s facility or the carrier facility, contact Amazon with the delivery complaint; if it didn’t arrive at the facility, contact the third-party seller. Either way, you want to have the order number handy. When dealing with Amazon, go first to the “Contact Us” page.

How do I report a missing item to Amazon?

Report the incident to Amazon by calling 844-311-0406 to receive 24/7 immediate assistance.Tracking Your Order. You can track your Amazon order in Your Orders. … Estimated Delivery Windows. … Delivery Information. … Access Codes and Delivery Instructions. … Weekend Delivery Preference. … Notifications. … Customer Service.