Quick Answer: How Do I Return My Hermes Parcel?

Is Hermes cheaper than Royal Mail?


As a popular courier service, Hermes delivery costs are fairly straightforward and just like Royal Mail, they tend to be more cost-effective for businesses sending lighter weight packages.

It’s worth noting that there is a 15kg and/or 1.2m parcel limit when using this courier service..

Which part of the Hermes label do I put on my parcel?

The label includes the recipient’s name and address and your barcode. Position the label in the middle of the top of the parcel if it has flat sides.

Can you drop off Hermes at post office?

If you prefer to drop off your parcel rather than waiting in to have it collected from you, simply book a drop-off service. Drop off services are offered by Collect Plus, Hermes, UPS, DPD and Parcelforce. … If you choose a Parcelforce delivery service, you drop it off at your local Post Office, or Parcelforce Depot.

Do I need to print a label for Hermes?

You will require a printed label to send with Hermes International. If you do not have direct access to a printer, there are a number of alternatives you can consider: Forward your confirmation email (containing the label link) to a friend or neighbour.

What happens if my Hermes parcel is not collected?

If a Hermes collection fails, they offer three collection attempts as standard; if your collection fails you do not need to rebook. They will automatically re-attempt the next day.

How much is it to send a parcel back?

Lots of items are free to return. But, if you do need to pay, prices start from just £3.20 for a 2nd Class Small Parcel (45cm x 35cm x 16cm). Find out more about postage prices, and the most affordable way to return your parcel, with our Price Finder tool.

How do I know when my Hermes parcel will be collected?

You can expect your parcel to be collected between 8am to 8pm Monday to Friday, and between 8am to 6pm on Saturdays. We don’t collect parcels on Sundays or on bank holidays. Don’t forget, you can also use any one of our ParcelShops to drop off your parcel at a time to suit you.

How do I return HM Hermes?

Free return via Drop off point – Hermes Parcel Shop Attach the included Hermes return label to your parcel and return to your chosen drop-off point. If you no longer have this label, you can print a replacement via the Hermes website by selecting a ParcelShop drop off, or you can print one off in selected ParcelShops.

How do I arrange my Hermes collection?

How to book a courier collectionEnter the postcodes you’d like to send your parcel from and to.Tell us your parcel’s weight.Choose standard delivery.Select courier collection.

Why is Hermes returning my parcel?

It may be a case of the Hermes delivery person misclicking something and they are still intending to deliver to you. … I was waiting for two separate packages being delivered by Hermes last week and kept getting the notification your parcel is out for delivery then there being no sign of it.

How do I send my Hermes parcel without a printer?

All you need to do is:Go to your nearest ParcelShop with a Print In-Store device.Enter a few details about your parcel.Enter the delivery name and address.Add your email address so we can keep you updated.Pay using your debit or credit card – you can use contactless.Your label is then printed.

How long for Hermes return to H&M?

Please allow up to 14 days for your transaction to process. You can also exchange in store up to the amount of the returned items. If your exchange amounts to less than the returned items, you will receive a refund back to the original payment method for the difference.

How do I arrange a courier to collect an item?

How to arrange our courier service?Head to our quote and book page and enter your parcel details.Select your preferred service and pickup/drop off option.Choose additional compensation cover if required.Pay by credit card, debit card, or Paypal.The parcel label will be emailed for you to print and affix to the parcel.

How do I print my Hermes return label at home?

Now take the QR code on your smartphone or tablet to one of our ParcelShops that have a printer. Scan your QR code at the Print In-Store device, which will then print the label for you. Stick this to your parcel and give it to the shop assistant for sending.

Is Hermes Parcel Return free?

If your return is free, you don’t even need to book online – just use the device from start to finish. All we need is your order reference number, email address, reason for returning the parcel and, for some retailers, what it is you’ll be returning.

Can my Hermes parcel be collected?

You can drop off your parcels at your nearest drop off location or your friendly local courier can collect them from you.

How much is it to send a parcel back to Hermes?

Send a parcel from £2.66 (£2.22 + VAT)

How do I contact my local Hermes courier?

We have a dedicated phone line to our UK contact centre for customers sending parcels via Hermes: 0330 808 5456. Lines are open 8.30am-4pm Monday to Friday and 8.30am-2pm Saturday.